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30 Day Returns

Available on all items as standard

Returns & Terms of Use

Domestic Returns

If you need to return an item please contact us within 30 days of receiving your order to process a return. If we made an error in the listing or the item you received is not as described, there is no charge for return shipping. Otherwise, the return shipping will be deducted from your refund. Credit card processing fees are not refundable and will also be deducted from refunded amounts.

All returned items must be in the same condition as they were when you received them. Any items not returned in the condition they were received, without original packaging, and/or missing parts will be subject to a restocking fee of up to 25%.

If returning a frame or wheelset, please make sure to package it properly using the original foam padding, packing materials, and hub protectors, to minimize any potential shipping damage. Damage caused due to improper packing will be deducted from your refund.

If you have any questions, please email us at sales@cyclingupgrades.com or give us a call at 801-900-3878.

International Returns

We do not currently accept international returns. 

Terms of Service

DISCLAIMER OF WARRANTIES

THE PRODUCTS LISTED ON THE SITE ARE OFFERED AND SOLD "AS IS" AND WITHOUT ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.

NO ADDITIONAL STATEMENTS OUTSIDE THE TERMS OF THIS AGREEMENT, INCLUDING STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE, WHETHER MADE BY OUR EMPLOYEES OR OTHERWISE, IS A WARRANTY OR PROMISE BY US AND WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY SUCH STATEMENTS.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST. IN THE EVENT THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS CONTAINED IN THESE TERMS OF USE SHALL BE DETERMINED BY A COURT TO BE INVALID OR UNENFORCEABLE, THEN SUCH PROVISIONS SHALL BE REFORMED TO THE MAXIMUM LIMITATION PERMITTED BY APPLICABLE LAW. TO THE EXTENT PERMISSIBLE, ANY IMPLIED WARRANTIES ARE LIMITED TO 90 DAYS FROM THE DATE OF PURCHASE OR ACCESS, AS APPLICABLE.